Certification Documents

Corporate Information and Supplier Classifications

W-9 Substitution Form

Please use information provided on this form to complete your records.
Verity Software House certifies the following business classifications correctly describe the business as of August, 2005.

CORPORATION
SMALL BUSINESS
MANUFACTURER

The corporation is not a Minority Owned Business Enterprise.
The corporation is not a Women Owned Business Enterprise.

Federal Tax Identification Number: 01-0404645
Standard Industrial Classification (SIC) code: 7372 Prepackaged Software
North American Industry Classification System (NAICS) code: 511210 Software Publishers

Contact Information

Physical and Shipping Address:
Verity Software House
45A Augusta Road
Topsham, ME  04086
USA

Mailing Address:
Verity Software House
PO Box 247
Topsham, ME  04086-0247
USA

Primary contacts:
Don Herbert, Technical Support Manager
Ben Hunsberger, General Manager
Bruce Bagwell, President

Phone:
(207) 729 6767

FAX:
(207) 729 5443

Certified by: Benjamin C. Hunsberger, General Manager

Date: January, 2006

General Certifications

Verity Software House was established in 1982 with a straightforward mission: to provide high-quality software for the analysis of DNA histograms and listmode data files. Based on state-of-the-art processing algorithms and firmly rooted in biological and mathematical principles, ModFit was introduced and was immediately recognized for its unprecedented accuracy and flexibility. Since that introduction, and in keeping with the traditions of powerful software with user flexibility built-in, Verity has since introduced  revolutionary software programs for the comprehensive analysis of virtually all forms of flow cytometry listmode data. 

Quality Management

Verity Software House operates under a fully documented quality management system. All processes performed by the company have been defined, and everyone in the company participates in on-going revision efforts to ensure the highest quality products are delivered to customers.

While Verity Software House has not been certified by an independent agency, ISO9000-certified corporations have rigorously audited Verity. The company has received superior ratings on all audits for its well-documented systems.

Software Development

Software development follows a very specific process at Verity. Well-defined processes and standard operating procedures have been developed. Verity maintains source control systems and backup systems to protect product source code. State-of-the-art networking and communications provide a solid foundation for quality software development.

Products are developed primarily in C++, with continuing evaluation of new languages.

All new products undergo rigorous beta testing by selected end-users and experts. Before releasing a new product or version, an exhaustive test suite is developed by the testing group. Software is fully tested and certified before it is released for manufacture.

Customer Support

Software problems are tracked with an advanced database system. The system is fully searchable, and is available to customer support personnel, as well as the programming team.

The database provides up-to-the-minute information on problems associated with each product, and provides linkages to customers for follow up support.

Verity’s customer support group has a well-deserved reputation for courteous and friendly support, and providing accurate information to customers. Customer support incidents are not closed until the customer is satisfied with the resolution.

Product Certifications

All new products released by Verity Software House are fully tested for function and performance according to rigorous testing guidelines.

Function and performance testing follows a written protocol and tests all of the program's functions and features on all certified platforms. Personnel not involved in the development effort perform this testing. The original testing protocols and certification documents are on file at Verity Software House.

In addition to the initial intensive certification testing, stock software is randomly sampled for package content, disk integrity and software installation. Records are kept of the shipment certifications.

The table below lists the products that have undergone testing by Verity Software House.

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